Frequently Asked Questions
Whether this device has a virtual background feature
Yes this device has a virtual backgound feature. You can get rid of green or blue backgounds and replace it with a background that can be provided on the device, or you can also import backgrounds from other devices.
Where i can buy this device?
You can purchase and get support from Our Distributor PT. SATU VISUAL INDONESIA.
Mobile Phone : +62 811-804-7717
WHAT SHOULD I DO IF the device i received is defective or damaged
If you receive a defective or damaged product, please contact our customer support within 48 hours of delivery. We will assist you in resolving the issue promptly.
WHAT IS THE DIFFERENCE BEETWEEN CASTLIV AND COMPUTER?
This device can cut your live broadcast expenses, compared to computer that require other hardware.
what equipment needs to be installed to start live streaming?
NOTHING. You just need to use Castliv Device to start your live streaming.
how do i connect a castliv device to the live streaming platform?
You only need to connect the Castliv Device to your wifi then you can start live streaming to various platforms that are already on the Castliv Device.
what do i need to start castliv device?
You have to make sure Castliv Device is connected to a power source and to the internet.
Do i need additional devices to improve the quality of live streaming?
You only need a Castliv Device to start a good quality live stream.
where can i get some tutorials to operate this device?
You can get tutorials on using Castliv Device on the Castliv Official social media.