For castliv.com
Effective Date: June 22, 2023
At Castliv, we are committed to protecting the privacy and personal information of our website visitors and customers. This Privacy Policy explains how we collect, use, share, and protect the data we collect from you when you visit our website or use our services. By accessing or using castliv.com, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
- Information We Collect:
1.1 Personal Information: We may collect personal information, such as your name, email address, shipping address, and payment details when you make a purchase on our website or contact us for support.
1.2 Device and Usage Information: We automatically collect certain information about your device and how you interact with our website. This may include your IP address, browser type, operating system, referring URLs, and pages viewed on our site.
- How We Use Your Information:
2.1 Provide and Improve our Services: We use the information collected to process your orders, communicate with you, and provide you with support. We also use it to improve our website, personalize your experience, and develop new features and offerings.
2.2 Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, special offers, or other updates. You have the right to opt-out of receiving these communications at any time.
2.3 Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- Information Sharing:
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. These providers have access to your information solely to perform their tasks on our behalf and are obligated to maintain its confidentiality.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will ensure that any such transfer is subject to appropriate confidentiality measures.
3.3 Legal Requirements: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights, or investigate fraudulent or illegal activities.
- Data Security:
We implement reasonable security measures to protect the confidentiality, integrity, and availability of your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
- Your Rights:
5.1 Access and Rectification: You have the right to access and update the personal information we hold about you. If you need to correct or update any information, please contact us at the email address provided below.
5.2 Data Portability: Upon your request, we can provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.
5.3 Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5.4 Right to Withdraw Consent: If you have provided your consent for any specific data processing activities, you have the right to withdraw your consent at any time by contacting us using the email address provided below.
- Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Castliv Email: info@castliv.com Address: Jl. Taman Palem Lestari, Ruko Pelangi Blok D No 20, Cengkareng, Jakarta